Alan's Music Center

Place closed down while in possession of 2 of my daughters professional instruments. Now I am going to have to search all over the valley to hope I can find them somewhere. They left no information, no FB page, website hasn't been updated, phone doesn't have a message, nothing.

I got my left handed guitar here for an awesome price. After that, I took the free guitar class and that was amazing! It really helped. About 6 months later, I had to get some frets sanded down and they did it within just a couple days! Excellent customer service, all the employees are so nice and helpful.

The guys here are great. I've had repairs, perfect. set ups.and purchased a few guitars

They are friendly and honest to a fault. You won't get better service or prices anywhere else. When I have had a problem with a guitar that most other places couldn't figure out, they were able to solve it. The offer excellent classes and the service prices are the most reasonable in the valley. I don't shop anywhere else for my guitar parts and repairs.

I have had multiple good experiences with Alan's Music Store. They have helped me with the electronics in my husband's bass, supplied and installed a knob for my mandolin strap, adjusted the setup on a baby Taylor and has been the source for many a quick purchase there. The prices are great and the service I have received has been excellent each time I have made a trip there!

I can only speak on guitars. Very knowledgeable and helpful. Repairs often done same day and with great quality. Pricing can't be beat.

I bought a guitar somewhere else and the Low E was buzzing. Alans fixed it, replaced the fret nut, cleaned the electronics and at a low price. I bet if I would have bought my guitar there it would have been perfect right out of the store! They always have the small items I am looking for, for less than the big stores!

I went in to get new strings put on my ukulele because I thought they were bad. The guys there told me that my strings were fine and that ukes just go out of tune easily when they're new. They could've charged me to put new strings on but they were honest and very helpful with all my questions.

Do not trust their repair department! I wish I could give them no stars because that's how rudely I was treated in the store. I dropped my daughter's flute off to get into "playing condition" and have the corks replaced. I was told it would take no more than 1 week. Three weeks later (after having to pay for another month of rental) our flute was returned without the corks.

Nothing was done to the flute but I was still charged $65. They said I could send it back again to get the corks but I didn't want it going back when who knows when we would get it back out. When I talked to the owner about how dissatisfied I was, he yelled at me and said "I only have satisfied customers so maybe you're the problem." He also said I shouldn't have been charged for the second month rental, but refused to refund it.

I have a daughter who plays the viola and another who plays the cello. Alan's had been nothing but wonderful us. They replace strings, bridges, tuned instruments and answered questions for us and only ever charge for the parts. We bought our daughters cello from them and its a beautiful instrument. As long as I live in this area they have my business.