The Music Den

The Music Den has serviced my son's trumpet several times, his bass, and now our new (to us) clarinet. The staff is professional and responsive and they are reasonably priced. We are happy loyal customers.

I didn't know a shop like this still existed. I just bought my dream guitar at the Music Den and I had the greatest experience. First of all, it's a great local, independent store - it's just a cool place with tons of stuff that's well organized, well stocked, and very well-kept. I visited the store A LOT shopping for my guitar and I spent many weekends there obsessing about my decision.

With almost every visit, I ended up talking with Mikey who is the most patient, informative, and talented salesman I've ever experienced. He was able to relate to my situation and he helped me out all along the way. never once pressuring me or making me feel rushed or unwelcome. And now I have the guitar and I can't wait to get back there to get another one (someday). Meantime.

I couldn't put a stop to my weekly visits so now I'm taking lessons with Mike M. - he's an incredible guitarist and such a great teacher. I'm honored to be his student and part of the Music Den community.

I came in today with my daughter for the first time. She had a rough start with learning the acoustic guitar and wanted to switch over to electric. We didn't expect to find exactly what we needed upon the first visit. Greg was a huge help and really made us feel welcome. My daughter is thrilled with her purchase and you now have a repeat customer with us! We won't be going back to.the other place. Fair pricing, knowledgeable and KIND staff (which is hard to find) and we are grateful to have found you.

I went in on a Saturday and was helped by Mikey. I told him what I was looking for and he was honest about his thoughts on each guitar and very knowledgeable. He made sure I was getting the best guitar for me. Definitely recommend this location to buy new items!

My brother and I have taken music lessons at the music den, and bought all of our instruments here. They have an excellent selection of speakers, instruments of all types, and have awesome teachers. You can also place special orders for anything they don't have in stock. Everyone is highly knowledgeble and helpful. Highly recommend their store.

Great experience at The Music Den: I came in for a specific digital piano I knew they had in stock. With Greg's professional assistance, I was able to find competitively priced stand, bench and quality headphones. Well run business.

The customer service at Music Den is fabulous. they helped me select a piano. I ordered a Casio piano and they really worked hard to get it as soon as possible. The piano is perfect and the staff wonderful. I highly recommend them.

Amazing experience tailored perfectly to what I needed. Beautiful store with incredible instruments and an extremely knowledgeable and helpful staff. Mr. Spoer helped me with a kind and professional demeanor, an incredible wealth of information, and offered a general sense of comfort and ease in my selection and purchase of a new guitar.

Excellent customer service and selection of keyboards, guitars, drums, woodwind and brass instruments. Tyler was extremely friendly and helpful. He allowed me to play my Les Paul guitar through a Boss Metal Core pedal for an adequate time before I decided to purchase it. My new favorite music store! A++

I went to get a guitar repaired, they changed their quoted price 3 times and when I denied them and went to receive my instrument back, it was more damaged than before and the entire bridge had come up. The owner then threatened me and told me to call the cops- then stating he'd sue me if I did. Yelled at me and got in my face- borderline physical. Does not care about customers and even made fun of me for not wanting to spend 150$ on the repair when the repair anywhere else is only 75$.

Really bad person, great business, but the owner is terrible human with a massive Napoleon complex. Literally cowered in fear and got choked up when I came back into the store after he yelled at me on the phone. What an absolute man child loser.

Not very customer focused. You can't touch anything unless you have a sales professional with you. All the tags on the guitars are placed in such a way that you can't see them so you need someone to help. They have 18 people in a group photo but in the store one sales professional helping one customer. Another customer asked if I worked there since he was looking to buy something.

I walked out. I think this store just wants to display their items so you can look. It seems they don't really need to sell anything. not going back. Store has average stuff at regular prices so I do not need to spend my money there. They don't need it.

I've been shopping here for a while for miscellaneous music supplies. The staff is always very helpful, and I have found the customer service to be exceptional. I would highly recommend sending your business their way.

To Owner Music Den Randolph NJ I wanted to again express my appreciation to all members of your team, they all go out of their way to satisfy me and from what I have observed while in your store, they treat all customers that same way. I am writing today because of an issue I was having with a Boss Micro Recorder. It was a technical issue, so just know that I had tried calling Roland/Boss technical support and spoke to several technicians 3 separate times with no results.

This morning I decided to take it to The Music Den and spoke with Jesse Z. Within 30 seconds he diagnosed the problem and presented an easy inexpensive solution. He saved me a great deal of time, expense and anxiety. Jesse really "knows his stuff" as do all the members of your team. I feel confident referring anyone needing a repair or who wants to buy or sell instruments or accessories to The Music Den. Thanks again Jesse! JB

A huge thumbs up to the Music Den and owner Tom! When it looked like my daughter had her rental instrument stolen, Tom went above and beyond to help us out. We were lucky and the instrument was returned, but we are forever grateful to the Music Den and will always recommend them as an awesome local business and resource for music equipment.

This store has helpful employees, average prices and a mediocre selection. I like the fact that they occasionally host concerts. I think live music in an intimate venue that isn't a bar appeals to many people.

Staff is friendly. I usually know what I'm looking for - so I can't comment on their helpfulness. This is a solid place for the quick accessory purchase. But I wouldn't shop here for a big purchase.the selection is mediocre. Prices are about what you'd expect. I found a used effects rack unit here. It was overpriced, but maybe that was justified by the convenience. Be prepared for a LOT of Stagg equipment, which basically seems like cheap space filler. Oh, and the new building is really nice.spacious, clean, tons of natural light.