Brown Ted Music

This is the goto spot for musical instruments! They have a little bit of everything here.

Ted Brown has been a part of my musical journey throughout my life! Although I have played a number of their guitars--and also banjos, in a former life--I have mostly purchased accessories and electronics over the decades. I have always been made to feel welcome, and offered advice and guidance by the highly trained staff in the most sincere way. There has never been a sense that I have disappointed or wasted anyone's time when I have left with no more than a set of strings or an inexpensive strap. These guys are wonderful, and have been an essential part of the NW Music scene--including School Music programs--for generations. Thank you, Ted Brown folks!

James was extremely helpful and very knowledgeable. Came in with so many questions and he was able to answer all of them and help us get everything we needed

I love this place! In a world filled with big box stores with untrained staff, this place stands out as special. It's a true music store that sells a wide variety of musical instruments with friendly knowledgeable staff and excellent repair specialists.

Gary helped me purchase a couple of guitars. I hadnt played in a long long time and he made buying a pleasure. Also, ask him to play something. he's pretty good.

Gary Allen was extremely helpful in my purchase of a Loar mandolin. Very friendly and, answered all my questions and, checked the instrument over for me to make sure it was what I wanted. Great deal on the mandolin, very satisfied, would do business again. Every one of the staff members that I talked to and, dealt with were excellent, helpful and accommodating to my every want and need!

My old wireless system broke last week. I wanted to get the Boss WL-50. I have a gig this Saturday and I could not find that system brand new anywhere. All I could find was used and some new over priced. I found this website and they had one in stock brand new in box. Amber and her team helped me out to get this product in my hands rapidly. I got it today and now I can use my brand new wireless system this Saturday! You guys are live savers! Thanks a million!

Let me tell ya a story about when I rented a couple of instruments for my kids back in 2012. Well I missed a couple of payments and offered to bring the instruments back as my kids swapped classes. They refused and sent me directly to collections. Ive probably paid over $6000 for these things that my kids only played for less than 2 Mon.probably worth only $300 max now lol Screw you Ted.

Went to the store and got a decent string bass for my son after 4 years rental. Was able to use the equity of ~$3000 with some extra for a brand new 3/4 double bass. I thought the policy switched to 30% off instead of equity, but glad they still keep their promise for existing rental. Great experience, the staff there are patient and warm. Tacoma is a little far from my home, but it well worth the 2 hours driving.

Prosser Piano wouldn't sell more a floor model digital piano or the last digital piano of a certain style since they "can't order more". Super weird for a piano store. Went to Ted Brown and 2 gentleman sold me this great digital piano that was a FLOOR MODEL. They even took it apart for me to fit in my car Thankful

I bought an interface online through Ted Brown Music for the first time and the product came damaged. Not their fault, it was a manufacturer defect. I talked to support and they were awesome. Offered me a full refund or for the to send another where their tech team would inspect first. I had them do the later and it came through amazingly. Awesome customer support all the way. Big props to Amber on Ted Brown's eBay customer support. Thank you so much!

I haven't been to Ted Brown in over 10 years, but the service has never changed! The staff are so kind and accommodating and give quick responses to questions through their email. My husband has been without an acoustic drum set for awhile now and has been missing it. Thanks to Donald, I was able to schedule a studio session where he can get his groove back. Thanks Ted Brown! We will definitely be coming back more often

I was searching for an affordable hard case for my 7/8 cello and having a hard time finding one. I realized my best option was to find a full size case but was unsure if it would work. I noticed a chat function on Ted Brown's site and tried it out. They were SO helpful! Jeff's customer service was stellar. And my case arrived in less than a week. I am so happy I found them as we are moving soon and I needed to protect my cello for cross country travels. Thank you all so very much!

First time visit to the store and was totally amazed at the selection, and friendly service. Jeff was outstanding. My new, "go-to" guitar store!

Worked with an employee named Jim, he was stellar got me what I was looking for quickly! Went out of his way to help me and only reason this is not a shit review. Fat dude that worked in the back. I was trying to plug in a piano for my mom to try out, when he comes up and asks me what I'm doing. I let him know I want to plug in, he tells me to not mess with his cable arrangement like I am five.

So now I'm standing around for ten mins with the employee standing around on his computer and my mom just wanting to try a piano.thanks guy. Long story short we didn't buy the piano lol Jim though solid.

Ted Brown Music is great, I'm always impressed with the selection of guitars, they only carry a few different brands of acoustic and electric however they have a variety of different levels of each. Not just a bunch of the same old stuff. The staff is great. very friendly, patient and most of knowledgeable. I look forward to visiting every time in traveling through Tacoma.

I was in the Tacoma store this evening looking for a few things to help my oldest out with a project. They were by no means expensive items but the woman who assisted me read the situation (correctly) and found dent/ding that she offered me free of charge. It is a hard time for many businesses but it makes me smile to see a business put people over profit and at the same time encourage my kid's inquisitive and musical mind.

TEN STARS! The employees here go WAY above and beyond. I needed replacement mallet heads for my mini-steel tongue drum, and I was able to find what I needed thanks to Dave. There was a gentleman whom tried to find some older sheet music for me, and even let me know via text message that he couldn't track it down. I cannot remember his name but he was very kind and worked near the sheet music. This place truly knows what customer service means

Came by not expecting much and was blown away by the diverse instrument selection. The staff was very knowledgeable, Gary in particular was especially helpful and I was impressed by his expertise on the instruments. I don't live locally but I would definitely come by again if I were in the area.

I needed 2 screws for my son's instrument, only 2 screws. The elderly gentlemen came to the door and said the instrument needed to be quarantined for 1 week. All i wanted was to purchase the screws and i would install them myself. the gentlemen would not sell the 2 screws. I had to go somewhere else.

I came here to get my daughter's tuxedo shirt for her school band. The store itself is very pretty and neatly organized. Unfortunately, it took 3 store pages to get someone up to the front counter for me to pay for the tuxedo shirt. There were employees bouncing around everywhere, including sitting at the desk next to the door opposite the registers. But no one was willing to be the cashier. I will not be going back.

The team here at Ted brown is outstanding they were very helpful and friendly. They fixed my Floyd Rose. After purchasing new strings, I got my Casio pg380 all set up with the most perfect action! You guys rock

I can highly recommend the repair service shop at Ted Brown Music. The repair service is always excellent even though there is usually a two week wait. Best of all, the cost is low compared to most good shops and the mail-in repair options. Chris Arent is especially talented and friendly. The only gripe I have about Ted Brown Music is the grumpiness of the staff.

There is one older (white hair) man at the counter who acts like he is doing the customers a favor by his presence. He is rude and never smiles. Worst of all he will grab a delicate instrument by the mechanism while looking for the serial number causing possible additional mis-alignment.

Absolutely impressed with the friendly, patient and accommodating customer service I just received from Jeff and his management team. He went went out of his way to solve a confusing request that I had, regardless of the fact that it involved a 2-month old rental order. It would have been completely reasonable for the company to cite the extensive passing of time between order and inquiry as to why their hands were tied on the issue, but instead, not only obliged, but did so cheerfully and immediately.

What a wonderful organization. They will have my business for any and all future opportunities and will be sure to pass on my recommendation to others when they ask. Thank you!

Went there with my wife. Was looking at guitars and all the instruments they had. Picked up a $15.00 Celtic tin whistle and continued to browse. A worker who we passed several times with not even any acknowledgement from, came chasing us down as we went into a side room with this cheap tin whistle. Looking at both my wife and myself to make sure we didn't steal this item. If you're going to treat all customers as thieves then shut your doors. FYI I had $2500.00 in my pocket that day.

We have rented a band instrument from Ted Browns for the last 4 years. The beginning of each school year we head in the buy the book the school tells us the students need (& random but necessary things my son 'pleads' are necessary.) Walking in the store always seems lively & comfortable, things are pretty easy to find and staff is always right there offering help. We pay the $60 per month for the instrument and I'm happy with the maintenance, insurance and equity aspects. Like them and the store bunches!

This is such a cool place! A coworker of mine recommended that I should go here because they have singing bowls here which she liked going here to buy. Although those bowls are totally awesome I was not too interested in getting one. I came here strictly as a window shopper and it was wonderful! They have a great selection of acoustic guitars, electric guitars, wind instruments, drums, car stereos, sheet music and so much more!

The service was extremely friendly which is always nice! I didn't buy one but my the item that I really fell in love with was not a singing bowl but a thumb piano! Oh, wow! I loved playing those things here! The thumb pianos are made of high quality and sound and were simply charming! Another item that was near the thumb pianos was a wooden frog where you run a stick that comes along it's back the instrument makes a "ribbiting" sound.

I have a small one of these that I got from many years ago and simply love it but it is quite small so it was really cool to see larger versions of the same thing and the different variations it makes when played compared to the one I have at home. Really a cool music store!