Musical Surprise

The younger fella who works here is just an amazing person. He went well out of his way in assisting with solutions to fix my amp.

A high quality locally owned and operated music studio and story. Super friendly and highly competent staff. Great selection of options from instruments to accessories to lessons. Can't recommend it highly enough.

My daughter has been taking lessons at Musical Surprise for several years and I highly recommend them. Not only do they offer private lessons, group lessons, and special workshops in a variety of musical instruments, but they have a full store as well. We have had the opportunity to try out several different teachers and liked them all, but our favorite hands down is Ms.

Joy for piano. It was honestly not until my daughter started working with Ms. Joy that her growth really took off. The great thing about Musical Surprise is that if you or your child does not click with the teacher then you can talk with the staff and if available try different ones until you find the right fit. I also love that they offer and encourage all students to perform at recitals 2 times a year. (Normally in April for a Formal Recital and December for a more fun Holiday Event.) The ability for a student to be able to perform in front of others and work through their nerves, showcasing all they have learned is awesome and a vital part of learning.

I am so glad they offer these and it is one of the reasons we have our daughter go to Musical Surprise instead of finding a private teacher outside of a business. The instructors/teachers at musical surprise are all normally music teachers or true lovers of music and part of local groups, ensembles, or committees that further musical education. This is awesome in that it opens up more opportunities for the students that are truly passionate. We love Musical Surprise and highly recommend them for lessons and shopping. (Nothing beats actually seeing and holding an instrument before buying.)

My husband and I stopped by the store section to take a quick look at some amps, about 30 mins before closing. Extremely helpful and amazing service. I'll definitely be coming back here.

I purchased an 8-sting ukulele from Lance (owner) at Musical Surprise. Lance was very helpful and knowledgeable about the instrument and gave me a very good price. The ukulele has gone on to become one of my favorite instruments among the many that I have accrued. Thank you, Lance & Musical Surprise

What a great music store, such nice people and wonderfully talented and skilled. Great guitar service, very quick and done with precision. Just a GREAT Vibe and GREAT people

My family and I decided to stop in Musical Surprise to look for instruments for our 5 year old twins to try out. As soon as you enter, the place is extremely open and well organized. They have everything you can imagine and more. The best part was how friendly all of the employees were! Especially the girl in the front of the store, Megan. She was so kind and knowledgeable.

She helped each of my boys pick out an instrument. One of them chose a tongue drum (the absolute neatest sounding instrument - very mellow and almost tropical sounding) and the other chose a ukulele (another nice sounding and mellow instrument). I highly recommend Musical Surprise!

Dropped off a couple of guitars to get some work done. Met the owner who was super nice. Told me they would be done after the holiday weekend. True to his word, the tech Cody called and we chatted about what needed to be done. Picked them up and they are perfect! Cody even included the missing knob on my tele. Highly recommend this great shop!

Bought a guitar that ended up being too big for my son so we took it back 2 days later (mind you he never even played it) and they charged me a 15% restocking fee! Ugh this is why it's so much easier to buy on Amazon. I was trying to support a local small business but now I'm out $31 doing so. We also found the same guitar with a hard case, book and tuner for $150 less that Musical Surprise Also I was never told about the restocking fee until after the purchase. You should tell the customer about that prior to the purchase.

We love Musical Surprise! My son has been taking private lessons here for the last 5 years. Even after moving from Surprise we still make the weekly 25 minute drive. The studio is set up so nicely with chairs to sit in while you wait and multiple private lesson rooms with windowed doors. It is an excellent music studio with friendly teachers and welcoming staff. If your child is interested in learning an instrument I highly recommend this studio.

Drum lessons with Todd is the highlight of my week. I was worried about being a beginner and taking lessons at my age (middle aged!) thinking that I would feel foolish around a bunch of children. Nothing could be farther from the truth. People of all ages are taking lessons and I'm one hundred percent at ease in this friendly place. Todd is a patient and amazingly skilled drummer/instructor and I would recommend Musical Surprise to anyone seeking music skills, a new hobby, or just a fun and new way to find self-improvement.

We have lived in the Surprise area for about three years. I describe myself as one who loves all genres of music from jazz to classical music. My appreciation of music is (sadly) greater than my musical ability. Having seen this studio from afar for the past three years, I finally satisfied my curiosity about Musical Surprise and visited the shop/studio this week.

What a wonderful experience I had talking with Pat who was seated in the front reception area! We talked about everything from my/our musical interests to hopes and desires. Pat introduced a new instrument to me, a ukelele. Ukes generally made me think of little tiny kiddie guitars carrying a tiny tinny sound. She took down a ukelele and gave it a nice strum.

The rich sound produced by this particular uke totally astonished me! Bottomline, I entered the studio with thoughts of simply taking my dusty old violin out of storage for cleaning and restringing but left also with thoughts of adding another musical instrument interest, the ukelele! If Pat's warmth, service, and true interest helping a "walk-in" customer is a sample of the company, and I'm certain it is, I know that I will return very soon, maybe leaving with a new instrument in hand, a ukelele! Thanks, Pat!

Welcoming and informative staff. Prices for lessons were reasonable and affordable

After having an issue with their corporate partner that deals with their billing of rentals, the owners of Musical Surprise went above and beyond to make sure the issue was corrected, including going into the office on a day off. The owners of Musical Surprise are a good example of what old school customer service should be! Thank you.

Not only is this place outrageously overpriced for lessons, they have a bunch of unprofessional, inconsiderate kids working there. Heard them talking about kids lessons and teachers while I was in the store. Overpaid my kid to take piano there and was displeased with the lessons, scheduling and policies. Bought a book and went home and found that i already had the exact same book so I immediately took it back to exchange for the correct level book and they wouldn't return it because they claimed I could have gone home and copied it.

They suggested I look around for another book, which I did, and then they said they also cant exchange, they just thought I would like to buy another book I liked. I re explained there was nothing wrong with the book and I hadn't written in it or anything. I offered to bring in my same book to show I didnt have any motive to make any copies. Called several other music stores in AZ that explained they would be able to exchange for the correct higher level book so musical surprise is the only one with this insane policy. NEVER BUY BOOKS here.

My son takes drum lessons from Mike who is amazing! He is particular about his drum teachers and i am so glad we found him as a recommendation from school. He is patient and makes playing fun! I have seen a huge improvement in his skills since starting there.

We've been attending lessons at Musical Surprise for 4 years. What a great music studio! My children play piano and guitar and have the most professional lessons! Ms. Robyn is customer focused and puts people first.

We've had a great experience with Musical Surprise. My grandson is currently in weekly Music Therapy with Rachel, and he loves it. He is making steady progress towards his goals, and he looks forward to going every week. The professionalism and care shown to him by his teacher and the staff has been outstanding. I highly recommend Musical Surprise.

We've been attending lessons at Musical Surprise for 4 years. What a great music studio! My children play piano and guitar and have the most professional lessons! Ms. Robyn is customer focused and puts people first.

Musical Surprise is a great place to learn music! I highly recommend to anyone looking for music lessons!

Me experience at Musical Surprise was simply excellent. Lance, the owner, was friendly, great customer support showing me many different guitars, and coaching me in the process of picking a guitar. It was a great experience. My lessons start today!

New customer right here! I am extremely please with the level of customer service I witnessed from the owner herself! She handled a tough situation with grace and went above and beyond to provide her customer with the highest level of customer service! I will be referring to Musical Surprise for all future needs!

The staff here is very friendly and helpful. They seem to genuinely care about your satisfaction. The prices are competitive and they actually worked with me to beat Amazon's price on my purchase. They also have a good selection of instruments in display and you can play them to see what suits your needs.

Son takes guitar lessons here, teacher is nice and the owner is friendly and accommodating to schedule changes.

Very nice place, I have recently obtained a guitar that has been in the family since the 60's. It has been used and shows it! But I wanted to get it back into a condition that we can display and pick it up time to time to mess around with it. I am really happy with the results, they cleaned it and re-strung it. It is now displayed in our up-stair loft with pride, it sounds great, and hopefully it will be with the family many more years to come.

I can not sing enough high praises for Musical Surprise! My daughter has taken guitar lessons there for almost a year now and we have never had a negative experience. The teachers are excellent! The staff is extremely courteous and will always go above and beyond to help you in any way they can. I would recommend them without any hesitation.

Musical Surprise is a one-of-a-kind shop run by the Harris family. They give a unique customer service experience by training their employees to be compassionate, knowledgeable and truly helpful. Aside from the "big man" himself, all of the associates who work at the front desks are professional and, frankly, superb. During my time at the store, Alexis was particularly helpful, and embodied the culture and integrity of Musical Surprise. Thank you for such a unique experience!

A wonderful local, family run business. I am particularly impressed with their support for our community and for public education. This is vitally important from our local businesses. Thank you!!

My son has been taking lessons at Musical Surprise for a year and a half. They are professional, helpful, and just all-around great people.

What a great place to get your groove on! Not your typical piano lessons place. Thanks for offering such wonderful programs.

Thank you so much for teaching my daughter how to play the trumpet we had a wonderful experience, she's doing great in her schools band. Looking forward to lessons next summer!!! I highly recommend Musical Surprise excellent instruction, instruments and customer service.

This is a Musical Surprise!! I have a guitar which I purchased in Santa Clara, CA cir 1960. I wanted to replace the strings, but did not know where to go get it done close to me. Oh my! There was this nice place, so I went there. The staff there are just awesome, great advise, and very reasonable prices. So cool. Then my partner in crime asked about lessons, so we took lessons for a couple of months before taking our trip to the Bay Area, CA to visit family. We only took two months and it was so nice and a pleasure, and when we get back we shall return for more lessons. I have learned so much in such a short time!!

Musical Surprise is a local business owned by a family that truly cares and gives incredible attention to customer service and personalized client care. Thank you for the positive musical impact your business has had on our family.

I am dedicated to Musical Surprise. The staff knows their music and I know I will have a great experience. Robyn is a first rate Musical Therapist who's help with our son has been amazing. Thanks you all.

This has been a wonderful experience for my son. He has learning disabilities and has had the most amazing instructions here. His teacher is 100% encouraging and patient which shows as our son loves going to his lessons, something we never experienced with other hobbies. They are awesome and I highly recommend Musical Surprise!

I was extremely grateful for the talented musicians from Musical Surprise performing for the residents of Kingswood Place Senior Living. They loved the performance and enjoyed the children coming to visit. Great job!

Musical Surprise welcomes all, from pre-school children just beginning their musical training to those like myself who haven't played an instrument in over 50 years and want to start again in retirement. Ms.Laura is a wonderful teacher and I look forward to my weekly lesson.